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On Tuesday, Starbucks plans to close almost all of its 7,100 stores between 5:30 and 8:30 p.m. for an unprecedented education and training session for its employees. The event, according to Transformation Agenda Communication #6. . . .
If I ever start a band, or at least a new blog, I'm definitely renaming it Transformation Agenda Communication. Here's the TAC#6. Here's my very brief TAC to managers, CEOs, etc: Please don't sign off your communications with "Onward."
As you may have already guessed, Starbucks Gossip is the place to go for details. As a former coffee slinger, I approve of not resteaming any amount of milk.