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On Tuesday I blogged about my difficulties in getting the Tribune to stop delivering its advertising throwaway, Red Plum/Local Values, to my house. Every Wednesday afternoon it arrives in a pink plastic wrap that says "For any service or delivery inquiries for this product please call 1-800-874-2863." Every Wednesday I then call that number and and ask someone on the exceptionally pleasant phone bank the Tribune has installed in the Philippines to cancel future delivery. They say they will act promptly. The next week Red Plum/Local Values arrives again.
I'm a Tribune subscriber, and the same throwaway is stuffed into the Wednesday edition. I don't need two copies. I could get by pretty effortlessly without one.
After calling the Philippines every Wednesday for the past four weeks, I was not surprised to open my door a few minutes ago and spot the familiar pink wrap lying on the porch. This was actually a heartening development, as I normally find it down on the lawn near the flower bed. I came inside and made my weekly call to the Philippines.
"Alex" asked me to verify my name and addressed and then said brightly, "Good afternoon, and how can I help you?"
(Let me note here, on behalf of Alex, that where he was, near Baguio, some 130 miles north of Manila, it was 3 AM.)
I said that I'd decided to discontinue delivery of Red Plum/Local Values. "Let me request that to the delivery department," he said. Are they in the Philippines too? I asked. No, he said. Should I call them directly? I asked. "There is no available number for you to call," he said. "I will make the request on your behalf."
Anytime soon? I wondered.
"We make regular reports," Alex assured me.